At Items Cart LTD, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make purchases online. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you. This includes:
- Personal Information: When you interact with us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Payment Information: If you make purchases on our website, we collect payment details, including credit card information, billing address, and other payment data.
- Automatically Collected Data: We automatically collect certain data when you visit our website, such as IP addresses, browser type, device type, operating system, and browsing behavior using cookies and similar technologies.
- Communication Information: If you contact us via email at support@itemscartltd.com or other methods, we may keep a record of your communications.
2. How We Use Your Information
We use the collected information to:
- Provide Services: To fulfill your orders, process payments, and deliver products to your address.
- Improve Customer Experience: To personalize your shopping experience and improve the content and functionality of our website.
- Communicate with You: To respond to your inquiries, send order confirmations, and provide updates regarding your purchases or important website information.
- Marketing and Promotions: To send you offers, promotions, and other marketing communications (you can opt out at any time).
- Analytics and Research: To analyze trends, monitor website performance, and gain insights into how users engage with our platform.
- Security and Fraud Prevention: To protect against fraudulent transactions, monitor for security breaches, and comply with legal obligations.
3. How We Protect Your Data
At Items Cart LTD, we are committed to safeguarding your personal information. We use a variety of security measures, including encryption, secure servers, and access controls, to ensure that your data is protected from unauthorized access, disclosure, or misuse.
Despite our efforts to provide a secure platform, no method of online transmission is 100% secure. We encourage you to take steps to protect your personal information, such as keeping your login credentials secure and using secure networks when making transactions.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors, delivery companies, and website hosts, to fulfill orders and provide services.
- Compliance with Law: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience and analyze site usage. These cookies help us remember your preferences, track your shopping cart, and offer relevant content and promotions.
You can modify your browser settings to refuse cookies; however, doing so may limit your ability to use certain features of our website.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if needed.
- Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in our communications or by contacting us at support@itemscartltd.com.
- Data Deletion: In certain cases, you may request the deletion of your personal data, subject to our legal obligations to retain it.
7. International Users
Items Cart LTD is a global website, and your personal information may be transferred and processed in countries other than your country of residence. By using our website, you agree to the transfer of your data to other countries that may have different data protection laws. We will ensure that such transfers comply with applicable laws and provide adequate safeguards for your data.
8. Payment Processing
We accept online payments through trusted payment gateways that comply with industry-standard security measures. Your payment information is encrypted and securely transmitted to complete the transaction. We do not store your full payment details on our servers. Please refer to our payment provider’s privacy policy for more information on how they handle your data.
9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: +44 7365863360
Email: support@itemscartltd.com
Address: Office 384, 182-184 High Street North, East Ham, London, England, E6 2JA